Privacy Policy

Last Updated: 16 March 2026

Welcome to Rematch Store. Your privacy is important to us. This Privacy Policy explains how Rematch Electronics Trading FZE L.L.C (“Rematch”, “we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase from rematchstore.com.

By using our website, you agree to the practices described in this Privacy Policy.


1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

When placing an order or creating an account, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party providers)

Order Information

When you make a purchase, we collect information related to your order, including:

  • Products purchased
  • Transaction details
  • Delivery information

Device Information

We may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Device type
  • Cookies and usage data

This helps us improve website performance and user experience.


2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you about your order
  • Provide customer support
  • Improve our website and services
  • Prevent fraud and enhance security
  • Send updates, promotions, or marketing communications (only if you consent)

3. Payment Processing

All payments on Rematch Store are securely processed through trusted payment providers including:

  • Apple Pay
  • Google Pay
  • Credit/Debit Cards
  • Tabby (Buy Now, Pay Later)

Rematch does not store your full payment card information. Payment data is handled by secure third-party payment processors.


4. Shipping and Delivery

To fulfill orders, we may share necessary information with our logistics partners, including:

  • Emirates Post
  • Delivery service providers

This information is used solely for order processing, shipment, and delivery tracking.


5. Cookies and Tracking Technologies

Our website uses cookies to:

  • Improve site functionality
  • Remember user preferences
  • Analyze website traffic
  • Provide a better shopping experience

You may disable cookies in your browser settings, though some website features may not function properly.


6. Sharing Your Information

We do not sell or rent your personal data.

We may share information with trusted third parties only when necessary to operate our business, including:

  • Payment processors
  • Shipping providers
  • Website hosting services
  • Analytics providers

All partners are required to maintain appropriate data protection standards.


7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against:

  • Unauthorized access
  • Data loss
  • Misuse or alteration

While we strive to protect your information, no method of transmission over the internet is completely secure.


8. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your personal data where applicable
  • Opt out of marketing communications

To exercise these rights, please contact us using the details below.


9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.


10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.

Updates will be posted on this page with the revised date.


11. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Rematch Electronics Trading FZE L.L.C
Email: support@rematchstore.com
Website: https://rematchstore.com

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